Auto jobs at Toyota Drummondville in Drummondville

Key Responsibilities

• Collect and verify information required for credit applications;
• Submit financing requests to various financial institutions and dealership partners;
• Analyze credit files and follow up on pending applications;
• Evaluate available financing options;
• Collaborate with credit agents and the sales team to maximize approval opportunities;
• Communicate with financial institutions to secure appropriate financing terms;
• Present available solutions clearly and professionally;
• Ensure rigorous follow-up on files through to completion;
• Ensure the accuracy of required information and documentation;
• Comply with policies, procedures, and requirements of both financial institutions and the dealership;
• Maintain the confidentiality of clients' personal and financial information;
• Provide professional, courteous, and solution-oriented customer service;
• Contribute to achieving the department's performance targets.

Desired Profile

We are seeking a rigorous, organized, and results-oriented individual with strong communication skills who thrives in a fast-paced work environment.

• Experience in credit, financing, or the automotive industry (an asset);
• Good understanding of the automotive financing process (an asset);
• Comfortable with file analysis and handling confidential documents;
• Strong communication and negotiation skills;
• Organized and capable of managing multiple files simultaneously;
• Demonstrates rigor, discretion, and professionalism;
• Autonomous, proactive, and solution-driven;
• Strong team player who collaborates effectively across departments;
• Proficient with computer tools and management software.

What We Look For Above All

Beyond experience, we are looking for someone who understands that automotive financing is not just about getting an approval. It's about finding the right solution at the right time, while providing the client with a professional and transparent experience. If you enjoy challenges, analyzing situations, finding solutions, and growing in a dynamic environment, this role is for you.

Key Responsibilities

• Coordinate and schedule vehicle deliveries with various departments;
• Track files prior to delivery to confirm all required items are complete;
• Ensure vehicles are ready, clean, and compliant with dealership presentation standards;
• Coordinate vehicle preparation with relevant teams;
• Verify that all documentation required for delivery is complete and ready;
• Contact customers to confirm delivery appointments;
• Welcome customers upon arrival and guide them throughout the delivery process;
• Hand over vehicles and explain main features and relevant information;
• Ensure all planned accessories, equipment, and items are present;
• Perform necessary post-delivery follow-ups as needed;
• Collaborate closely with Sales Managers, F&I Managers, Service, and Administration;
• Promptly identify potential delay factors and assist in resolving them;
• Maintain rigorous organization of files and delivery schedules;
• Help maintain a positive, professional customer experience during every delivery.

Desired Profile

We are looking for someone who understands that delivering a vehicle is far more than just handing over a set of keys.

• Excellent organizational and priority-management skills;
• Meticulous and attentive to detail;
• Strong communication and customer service skills;
• Professional, dynamic, and positive attitude;
• Ability to manage multiple tasks simultaneously in a fast-paced environment;
• Demonstrates autonomy, resourcefulness, and initiative;
• Great team spirit;
• Comfortable with IT tools and management systems;
• Experience in the automotive sector or customer service (an asset);
• Valid driver's license.

A Customer Experience That Starts Before Key Handover

Are you the kind of person who likes everything ready before anyone even asks? Do you enjoy coordinating, communicating, anticipating needs, and ensuring seamless execution? Our goal is simple: make every delivery a positive, professional, and memorable moment.

Key Responsibilities

• Provide administrative support to the sales department;
• Prepare, verify, and process vehicle sales files;
• Enter and update information in various computer systems;
• Ensure the accuracy of information and documents within files;
• Track documents required for vehicle deliveries;
• Collaborate with sales, finance, administration, and delivery teams;
• Prepare required paperwork for transactions and trade-ins;
• Maintain organized filing systems for all documents;
• Perform various administrative tasks related to sales operations;
• Respond to internal inquiries and ensure efficient inter-departmental communication;
• Contribute to the continuous improvement of administrative procedures;
• Ensure compliance with dealership standards and policies;
• Handle confidential information with discretion and professionalism.

Desired Profile

We are seeking a reliable, structured, and detail-oriented individual who enjoys administrative work and can manage priorities effectively in a fast-paced environment.

• Experience in administration, secretarial work, or a related field;
• Strong organizational skills and high attention to detail;
• Proficient with office software and digital tools;
• Ability to manage multiple tasks and files concurrently;
• Autonomous, responsible, and proactive;
• Good communication skills;
• Professional, discreet, and respectful of confidentiality;
• Enjoys teamwork and cross-departmental collaboration;
• Experience in the automotive sector or dealership environment (an asset).

Why This Position Is Essential

The sales department is a fast-moving environment. We need someone capable of keeping full control over details, even when the day speeds up. Your role will be essential in bridging team efforts and ensuring every file progresses smoothly and professionally.

Responsibilities

• Assist the Sales Manager in departmental management and organization;
• Coach, mentor, and train Commercial Managers (F&I);
• Monitor performance metrics, procedures, and results;
• Act as a key resource person for the sales team;
• Step in to assist with vehicle deliveries as needed;
• Provide support for F&I department activities;
• Ensure an outstanding customer experience at every stage of the journey;
• Actively participate in improving work methods and team practices;
• Contribute to skill development and department goal achievement.

Desired Profile

We are seeking someone distinguished by strong leadership, organizational skills, and an ability to mobilize team members.

• Relevant experience as a credit agent or F&I manager;
• Deep understanding of sales department operations and challenges;
• Excellent communication skills;
• Passion for sharing knowledge and mentoring team members;
• Strong leadership and professional demeanor;
• Organized, autonomous, and skilled at multi-tasking under pressure;
• Demonstrates initiative and strong teamwork spirit;
• Driven by performance, service quality, and continuous improvement.

An Opportunity to Make a Real Difference

This role is designed for a professional who wants to go beyond traditional sales assistant duties and actively build team success. If you are an automotive professional who loves coaching, motivating, performing, and elevating others, we would love to meet you.

Your Responsibilities

• Perform complete interior and exterior vehicle washing (new, used, and customer vehicles);
• Apply required detailing treatments to ensure an impeccable finish;
• Prepare vehicles according to company excellence standards before customer delivery;
• Ensure high work quality and adherence to schedules.

Desired Profile

• Meticulousness, attention to detail, and pride in work well done;
• Motivation, autonomy, and punctuality;
• Ability to work in a team within a fast-paced environment;
• Valid driver's license (essential requirement).

What We Offer

• A stimulating and well-equipped work environment;
• A dynamic and professional team;
• Competitive employment conditions.

Main Responsibilities

• Conduct visual inspections of vehicles prior to treatment;
• Prepare vehicles for rustproofing application;
• Apply rustproofing products using specialized equipment;
• Protect sensitive vehicle components before application;
• Clean off product excess after treatment;
• Perform final quality control before vehicle delivery;
• Maintain work equipment clean and in good working order;
• Comply with workplace health and safety standards;
• Answer basic customer questions regarding completed treatments;
• Maintain cleanliness and organization of the work area and facilities.

Requirements & Desired Profile

• Valid driver's license (essential requirement);
• High school diploma (an asset);
• Experience in auto detailing, mechanics, or rustproofing (an asset);
• On-the-job training provided;
• Good manual dexterity, attention to detail, and pride in workmanship;
• Ability to work standing for extended periods and good physical condition;
• Sense of responsibility, autonomy, and team spirit;
• Ability to work in a fast-paced environment, especially during peak rustproofing season.

Working Conditions & Compensation

• Work mainly in a workshop environment;
• Handling chemical products in compliance with safety standards;
• Mandatory personal protective equipment (safety glasses, gloves, mask, coveralls);
• Work schedule may vary depending on seasonal demand;
• Salary: Based on experience and qualifications;
• Performance bonus potential based on productivity and work quality.

Performance Indicators

• Number of vehicles treated per day;
• Compliance with company quality standards;
• Customer satisfaction rating;
• Adherence to health and safety rules;
• Maintenance of work station cleanliness and organization.